Agentforce is Salesforce’s advanced AI agent platform that goes beyond traditional chatbots and copilots. Built for autonomous digital labor, it enables AI agents to reason, take action, and achieve results with — or even without — human supervision. These agents use real-time data and your business logic to perform tasks intelligently, consistently, and securely

DEFINING MARKETING CLOUD NEXT
You may be wondering, what exactly is MC Next? Is it another product? Let’s levelset before we go any further:

Welcome to "Salesforce Essentials"!

This course is designed for beginners to explore both the administrative and technical sides of Salesforce. By the end, you'll be ready to build apps, automate business processes, and understand Salesforce architect